Version History
Here you can find the changelog of Assist - Technical Assistance since it was posted on our website on 2019-10-26.
The latest version is 8.25.02 and it was updated on soft112.com on 26 April, 2024.
See below the changes in each version:
version 8.25.02
posted on 2024-04-24
Today, even on apps, it becomes possible to manage one's own skills (or skills).
Through the appropriate function, each operator will be able to consult all his skills and the relative acquisition status.
Furthermore, based on the archives configured in AreaGate, you will be able to add new skills to your profile, inserting attachments (e.g.: certificates) and training modules necessary to obtain the skill.
version 8.24.03
posted on 2024-03-21
Operational improvements linked to the performance of the App.
version 8.24.00
posted on 2024-02-08
Resolutions of issues related to the use of camera and gallery on Android 13 and later
version 8.21.01
posted on 2023-10-10
Operational improvements linked to the performance of the App
and implementations of CRM functionality for dossiers and activities.
version 8.20.01
posted on 2023-07-20
Operational improvements related to App performance and implementations of CRM functions.
version 8.20.00
posted on 2023-07-10
Operational improvements related to App performance
and implementations of the functions of the intervention history.
version 8.19.00
posted on 2023-06-13
Operational improvements related to App performance.
version 8.18.01
posted on 2023-05-25
Restyling of the "Assign interventions" function
version 8.07.01
posted on 2022-05-11
Allocation of price list and billing customers in master data
version 8.06.02
posted on 2022-04-27
New functionality for the search of the interventions
version 8.05.00
posted on 2022-03-24
Customer details: fields dedicated to PEC and Recipient Code - SDI have been added
Ability to code new contacts on customers and names
Performance improvements and bug fixes
version 8.04.04
posted on 2022-02-25
- Absences: entering requests according to the time model applied to the individual operator (p. 2 - 3)
- CRM: graphic restyling (p. 4)
- Performance improvements and bug fixes
version 8.02.00
posted on 2021-11-18
- New functions for Absences
- Task Management: check on closing date of intervention
- Performance implementation and bug fix
version 8.01.01
posted on 2021-10-13
- New Absences function, for a completely renewed management of holidays, permits and sickness
- Introduction of the Suppliers function
- New Catalog and Useful Links functions
- Invoices, Statement of Account, Sales, Inventories and Price Lists with a completely new design in the name of ease of use and clarity of content
- Customer Shop for direct access to your e-commerce via the app
version 8.00.21
posted on 2021-08-06
Operational improvements related to performance management on interventions.
Fixed compatibility problem that in some versions of Android caused a blank page when accessing the APP.
version 8.00.19
posted on 2021-07-22
- Discover the new easy, fast and secure way to access the Assist App: use Touch ID or Face ID!
- Use the new "interventions outcome" function during the closing procedure
version 8.00.18
posted on 2021-07-06
Improvements related to App performance.
version 8.00.16
posted on 2021-05-29
- Added link to view Privacy Policy in the footer of the "Settings" tab
- Improvements related to App performance.
version 8.00.09
posted on 2021-05-12
From today, within the Task Managent function of the Assist App, the operator will be able to upload attachments in video format.
version 8.00.08
posted on 2021-05-05
OPERATIONAL IMPROVEMENTS SHOP
- Ability to specify a net selling price on products
- View post-it notes related to the sale
- Specification of the net price
- View "post-it sales notes"
version 8.00.07
posted on 2021-04-22
Operational improvements related to the performance of the App for the Intervention Management.
version 8.00.01
posted on 2021-02-24
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Operational improvements related to the functioning of the App in the intervention management phase.
version 8.00.00
posted on 2021-02-03
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Coding a new customer: insert Areas and Category.
version 7.18.00
posted on 2021-01-11
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- New implementations for the management of interventions and operational improvements in the App.
version 7.17.00
posted on 2020-12-17
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- New operational improvements for the CUSTOMER and INTERVENTION MANAGEMENT sections.
- By reading the system label you will have direct access to the Intervention Management
- Within the Intervention Management it will also be possible to view the calls expired in the previous days
- Ability to view Activity Types and Priorities in different colors
version 7.16.00
posted on 2020-11-30
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Possibility of performing periodic CHECKS through the ASSIST App
- MATERIALS section completely redesigned and expanded in information
version 7.15.00
posted on 2020-11-06
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- New login page for a much faster initial download of data
- New and innovative design for the whole section dedicated to the management of freshmen
version 7.14.02
posted on 2020-10-01
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Operational improvements related to keyboard operation in versions on Android system.
version 7.14.01
posted on 2020-09-28
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Operational improvements related to the functioning of the App
version 7.14.00
posted on 2020-09-15
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- New possibilities to manage matriculations
- Fill in the privacy policy directly from the ASSIST App
- Operational improvements
version 7.13.00
posted on 2020-07-30
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- New graphics for Company, Customers and Invoices pages. Added post-it notes and the possibility to share attachments.
version 7.12.03
posted on 2020-06-30
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Added reading of alternative codes in the transfers tab
- Added reading of alternative codes in the material sheet
version 7.12.02
posted on 2020-06-25
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Improvements in search functions and new settings for the Shop
- Shop: management of the display of stocks
version 7.12.01
posted on 2020-06-16
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Assign and Manage interventions: new information available
version 7.12.0
posted on 2020-06-05
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Added the ability to enter notes on the shop order line
version 7.11.00
posted on 2020-06-01
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- The History page revises its graphics to improve usability and show even more information
- Performance: confirms the services performed directly from the preview
- Checklist: choose if mandatory or optional
version 7.10.03
posted on 2020-05-11
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Within the Detail page of the intervention management, by pressing the button dedicated to Billing Customers, the possibility to insert or modify the Billing Customer connected to the call is added
version 7.10.02
posted on 2020-05-05
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Operational improvements related to the management of services and serial numbers.
version 7.10.0
posted on 2020-04-27
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Enter the quoted prices in the closing summary of the intervention
- Facilitated VAT management during intervention closure
- Update of inventories in attempted sale after an intervention unloading has been carried out
- New release notes page
version 7.9.81
posted on 2020-03-10
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Bugs fixed
version 7.9.8
posted on 2020-02-28
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Fixed an issue that could cause an image to rotate incorrectly after camera capture.
version 7.9.6
posted on 2020-02-24
IMPORTANT: Send the closure data before proceeding with the update. Release Notes:
- Free configuration of the residential intervention;
- Default descriptions for object and description in call creation, usable only following a management release;
- Fixed creation call from system.
version 7.8.9
posted on 2020-01-14
IMPORTANT: Send the closure data before proceeding with the update. Release notes:
- Temporary serial number management from APP
- from Areagate it is now possible to set the Default of the Type of billing on performance on APP for each technician
- now the technician, if enabled, will have the possibility to change or remove the assignment of his intervention
- uniform display of customer addresses and different destinations on the map
version 7.8.8
posted on 2019-12-02
IMPORTANT: Send the closure data before proceeding with the update. Release notes:
- In call entry, if a contract is entered, the connected billing customer is proposed
- Bug fixes that could cause an error in the compilation of the checklists
version 7.8.7
posted on 2019-11-22
IMPORTANT: Send the closure data before proceeding with the update. Release notes:
- Resolution of bugs that could cause a failed display of archived attachments
version 7.8.6
posted on 2019-11-18
IMPORTANT: Send the closure data before proceeding with the update. Release notes:
- Resolution of bugs that could cause a failure to display the interventions closed in the history
version 7.8.5
posted on 2019-11-11
IMPORTANT: Send the closure data before proceeding with the update. Release notes:
- Bug resolution for temporary serial number connection on call.
- Possibility to choose the order date in the intervention history
version 7.8.4
posted on 2019-11-04
IMPORTANT: Send the closure data before proceeding with the update. Release notes:
- In the Systems tab, you can also search for customer contacts
- Inserted control in the call creation to avoid the use of newly entered temporary freshmen
- Intervention management: if an SN is searched but not present on the technician's warehouse, he will be shown on which warehouse the goods are present
version 7.8.3
posted on 2019-10-25
IMPORTANT: Send the closure data before proceeding with the update. Release notes:
- Fixed problem of not displaying dates in the call history and assigning interventions
- In the goods entry of the intervention management, if a traveling warehouse is not configured, the app will show all the serial numbers of the warehouses